Frequently Asked Questions
Everything you need to know about your Sobia Nazir shopping experience.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your shipment's progress.
What is the delivery timeline for unstitched and ready-to-wear collections?
Unstitched collections are typically delivered within 5-7 working days, while ready-to-wear and luxury pret orders may take 10-15 working days depending on the intricacy of the design.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery times vary by destination and are calculated at the checkout page.
What is your return and exchange policy?
We accept returns for damaged or defective items within 7 days of delivery. Please note that customized or stitched outfits cannot be returned or exchanged unless they have a manufacturing fault.
Which payment methods are accepted?
We accept all major credit and debit cards (Visa, Mastercard), Bank Transfers, and Cash on Delivery (COD) for customers within Pakistan.
Are the colors of the products accurate on the website?
We strive to display our product colors as accurately as possible. However, due to photographic lighting and different screen resolutions, a slight variation in the actual color may occur.